Frequently Asked Questions

How do Ninja Pop work?

Ninja Pop uses NFC technology, which allows customers to leave reviews by simply tapping their phone on our stand or card. It's quick and easy! We use the same technology as Apple Pay or Google Pay**Ninja Pop are not affiliated with Google. Our cards are tools to optimize results and make it easy for your customers to leave you a review on this platform.

Do I need to program the stand myself?

Yes, you currently have to install Ninja Pop yourself. We provide a super easy install guide here. After just setting them up in your store, they're ready to go!

If I have more than one location can I still use Ninja Pop?

Yes! You can program each device to a different location if needed!

How does the guarantee work?

Ninja Pop 100% Money-Back Guarantee

At Ninja Pop, we are confident in the effectiveness of our product and the value it brings to our customers. That's why we proudly offer a 100% Money-Back Guarantee to provide you with peace of mind when you choose to use our services. Here's how it works:

The Guarantee:

If you can provide proof that your average monthly reviews have not increased by at least 20% within the first 30 days of using Ninja Pop, we will issue a full refund of your purchase.

How to Claim the Guarantee:

To claim the Money-Back Guarantee, please follow these steps:

1. Ensure that you have been using Ninja Pop consistently for a minimum of 30 days from the date of delivery.

2. Keep track of your average monthly reviews before and after using Ninjapopcards. This information will be crucial for your refund claim.

3. If, after the initial 30 days, your average monthly reviews have not increased by at least 20%, gather the necessary evidence to support your claim. This can include screenshots, analytics data, or any other relevant documentation that clearly shows the lack of improvement. Customer must pay for the shipping fee for the return

4. Contact our customer support team at ninjapoplove@gmail.com and provide them with your purchase details, evidence of your average monthly reviews, and a brief explanation of your situation.

5. Our support team will review your claim promptly and determine its validity. If your claim is approved, we will initiate the refund process, and you will receive a full refund of your purchase amount within 14 business days.

Does Ninja ship from the USA?

Yes! We ship from our warehouse in Chicago

Shipping times when there is no delays are 2-6 days to the USA

Canada Shipping may take up to 2 weeks depending on location and customs

Can Ninja Pop work with any smartphone?

Yes! Ninja Pop are compatible with all types of smartphones, including iPhones and Android devices. No matter what phone your customers have, they can use Ninja Pop to leave reviews

Are there any additional fees or subscriptions required?

Ninja Pop are a one-time purchase, and there are no additional fees or subscriptions required. Once you have the stand or card, you can use it indefinitely to collect reviews without any recurring costs.

Is Ninja Pop secure?

Yes, Ninja Pop are designed with security in mind. The NFC technology used is secure and ensures that customer information is protected during the review process.